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The Standard
BABOK Guide
BABOK Applied
Agile Extension
Business Data Analytics
Product Ownership Analysis
Business Analysis Task Navigation
Understanding the Task Cards Plan Business Analysis Approach Plan Stakeholder Engagement Plan Business Analysis Governance Plan Business Analysis Information Management Identify Business Analysis Performance Improvements Prepare for Elicitation Conduct Elicitation Confirm Elicitation Results Communicate Business Analysis Information Manage Stakeholder Collaboration Trace Requirements and Designs Maintain Requirements and Designs Prioritize Requirements and Designs Assess Requirements and Designs Changes Approve Requirements and Designs Analyze Current State Define Future State Assess Risks Define Change Strategy Specify and Model Requirements and Designs Verify Requirements and Designs Validate Requirements and Designs Define Requirements Architecture Define Design Options Analyze Potential Value and Recommend Solution Measure Solution Performance Analyze Performance Measures Assess Solution Limitations Assess Enterprise Limitations Recommend Actions to Increase Solution Value
10. Techniques
Introduction 10.1 Acceptance and Evaluation Criteria 10.2 Backlog Management 10.3 Balanced Scorecard 10.4 Benchmarking and Market Analysis 10.5 Brainstorming 10.6 Business Capability Analysis 10.7 Business Cases 10.8 Business Model Canvas 10.9 Business Rules Analysis 10.10 Collaborative Games 10.11 Concept Modelling 10.12 Data Dictionary 10.13 Data Flow Diagrams 10.14 Data Mining 10.15 Data Modelling 10.16 Decision Analysis 10.17 Decision Modelling 10.18 Document Analysis 10.19 Estimation 10.20 Financial Analysis 10.21 Focus Groups 10.22 Functional Decomposition 10.23 Glossary 10.24 Interface Analysis 10.25 Interviews 10.26 Item Tracking 10.27 Lessons Learned 10.28 Metrics and Key Performance Indicators (KPIs) 10.29 Mind Mapping 10.30 Non-Functional Requirements Analysis 10.31 Observation 10.32 Organizational Modelling 10.33 Prioritization 10.34 Process Analysis 10.35 Process Modelling 10.36 Prototyping 10.37 Reviews 10.38 Risk Analysis and Management 10.39 Roles and Permissions Matrix 10.40 Root Cause Analysis 10.41 Scope Modelling 10.42 Sequence Diagrams 10.43 Stakeholder List, Map, or Personas 10.44 State Modelling 10.45 Survey or Questionnaire 10.46 SWOT Analysis 10.47 Use Cases and Scenarios 10.48 User Stories 10.49 Vendor Assessment 10.50 Workshops

Contributors to the Standard

The Business Analysis Standard

Aligned with the key principles for standard development outlined by the International Organization for Standardization (ISO), the Standard was co-created with IIBA’s global business analysis community through a multi-stakeholder process. Business analysis leaders and professionals from diverse industry sectors and with experience in a variety of initiatives contributed to its development. Multiple review cycles over the years have incorporated global expert opinion, ensuring worldwide representation through a refined consensus-based approach.

Contributors V2

The following individuals and IIBA’s corporate members provided valuable insights:

  • Aaron Whittenberger
  • Aboozar Kordi
  • Adeola George
  • Afolasade Oresanya
  • Agnieszka Balcerzak
  • Alex Nii Amoo Dodoo
  • Ana Duncan
  • Andres Omar Portillo Dominguez
  • Angela Kevin-Obi
  • Anitha Laddad
  • Ankit Singh
  • Anteneda Joy Toney
  • Anurag Mittal
  • Areba Bennett
  • Asma Al Labadi
  • Balaji Pathipati
  • Beverley Harper
  • Bharat Kapoor
  • Bindu Channaveerappa
  • Biodun Hundeyin
  • Blessing Agbi
  • Bolanle Oyelowo
  • Breanne Casteel
  • Caroline Ramdeen
  • Chidinma Ikejiaku
  • Chihiro Shimizu
  • Chris Stephens
  • Christiana Damanaki
  • Clement Stephen Calvaire
  • Cornelia Erwee
  • Crystal Tucker
  • Cynthia Deppen
  • David Thomson
  • Deepeka Dalal
  • Dhruvil Panchal
  • Diana Jarmalaite
  • Dijle Kasimoglu Olmez
  • Ekaterina Makhova
  • Emma Ejeofobiri
  • Fabricio Laguna
  • Falguni Shukla
  • Felica Coonrod
  • Filiz Ivriz Budak
  • Folasade Wenegieme
  • Gabrrielle Wilson
  • Gautami Sonty Venkata Punna
  • Gbolahan Olumide Ajala
  • Georges Bryson
  • Gloria Aladesulu
  • Gopinath Beesetti
  • Griffith D'Souza
  • Helen Burgess
  • Helga Mountenay
  • Hemant Kumar Pahuja
  • Hildreth Baghdasarian
  • Himanshu Garg
  • Ignacio Periquet Isorna
  • Ilias Georgousis
  • Iurii Gomon
  • Janelle Edge
  • Jay Esty
  • Jean Yue Auyong
  • Jeff Duplessie
  • Jennifer Battan
  • Jimithy Hawkins
  • Jin Qiu
  • Joel Myers
  • John Alley
  • John E Puhr
  • John Kolacke
  • Jojit Fenix
  • Kai Gamadia
  • Karen Board
  • Kartik Rao
  • Karunya Rajagopalan
  • Kassem Nasser
  • Kathleen Schwaber
  • Kavita Jain
  • Kiran Murthy
  • Kristyna Samcova
  • Kurt Penner
  • Latechia Goolsby
  • Laxminarayan Mishra
  • Li Yang
  • Lisa Featherstone
  • Logini Sivadasan
  • Lorie Brandenberger (Karpyn)
  • Luisa Molina
  • Macdonald Asante
  • Magdalena Stras
  • Maria Luz Pascual
  • Maria Sartzetaki
  • Mariam Salaudeen
  • Mark Mota
  • Mary Seligy
  • Mary-Gloria Egbor
  • Mbahenen Stephanie Ashaolu
  • Mehrnoush Sadeghi
  • Mike Lovell
  • Mohamed Zahran
  • Mohammad Arifur Rahman
  • Moyosore Hillary-Ejechi
  • Mufaro Mary Nyachoto
  • Mukaila Oluwasanmi Ayuba
  • Muna Alshamsi
  • Mykyta Babenko
  • Nduka Nkechi Ukamaka
  • Ngozi Ikwuetoghu
  • Nicolaas Stengel
  • Nicole Rutendo Gate
  • Nikhilesh Gupta
  • Niranjan Chaudhari
  • Nyashadzashe Mate
  • Oleksandr Moskaliuk
  • Olufunmilola Afeez Atiku
  • Olusegun Adegun
  • Oluseye Oluseun Omotesho
  • Oluwadoyinsola Osinusi
  • Oluwafunke Aremu
  • Oluwakemi Gloria Aiyemonase
  • Oluwasola Akinpelu
  • Oluwatoyin Stella Aideyan
  • Omobolanle Akinboye
  • Omolara Fasida
  • Onyema Davidson Adumeta
  • Palavalli Panduranga Gupta
  • Pamela Ploger
  • Parag Shringi
  • Parinaz Tahmasebmirza
  • Patrice Bourgeois
  • Patricia Madondo
  • Patricia Rosero
  • Paul Marcuzzo
  • Peter Onu
  • Prema Krishnan
  • R. J. Lesch
  • Rachel Schindler
  • Ramaprasad Honnappa Rampur
  • Rashmi Hassija
  • Rashmi Lis
  • Retha Fraser
  • Rex Hurd
  • Robert Churchill
  • Robert E Zimmer
  • Sahaya Bertilla Selvi Joseph Augustine
  • Sakina Haque
  • Salman Asad
  • Samuel Arawu
  • Sandra Martindale
  • Shahrukh Ashhar
  • Shannon Kelm
  • Shebhaney Karunyahale Jerome Winslee
  • Sima Zarei
  • Sindie Paglia
  • Stefan Bossuwe
  • Sudhakar Velagada
  • Summer Collia
  • Suresh Babu Jowkapalli
  • Susan Geiger
  • Sushmala Sabala Ravindrnath Reddy
  • Sylvie Dan
  • Tajah Revoir
  • Tarig Khalid
  • Toni Oseni
  • Toshihiro Shoji
  • Vivian Iloghalu
  • William Cooper
  • Yolanda Ntshobane
  • Yusuf Aleshinloye
  • Ziad Sakr

The following experts generously provided IIBA® with advice and guidance.

  • Agnieszka Balcerzak
  • Ales Stempihar
  • Andres Omar Portillo Dominguez
  • Beverley Harper
  • Bindu Channaveerappa
  • Heber Ferraz-Leite
  • Helga Mountenay
  • Mike Lovell
  • Olayinka Fashola
  • Rashmi Lis
  • Shane Hastie
  • Sherri Nowak
  • Sudhakar Velagada
  • Tarig Khalid
  • Ziad Sakr
The Business Analysis Standard V2 Product Team
IIBA Product Development

The following individuals partnered with and supported stakeholders to provide the framework for content development and delivery:

  • Jas Phul, CBAP, Vice President Product and Intellectual Property
  • Tyler Kenny, CCBA, Product Manager
  • Danie Van Den Berg, CBAP, Research Consultant
  • Maja Golubic Piric, CBAP, Subject Matter Expert
Other Significant Contributors
  • Colleen Wright, Copy Editing
  • Scott Lidstone, Layout and Design
  • Susan Moore, Volunteer and Community Operations
  • Michelles Spences-Lee Moore, Volunteer and Membership Operations

Contributors V1

The following individuals and IIBA’s corporate members provided valuable insights:

  • Aaron Whittenberger
  • Abhishek Srivastava
  • Adetokunbo Kosile-Palmer
  • Aimee Roberts
  • Amanda Cole
  • Amen Ajakpovi
  • Anthony Effan
  • Atul Kumar
  • Beverley Harper
  • Bindu Channaveerappa
  • Bob Guarino
  • Briana Ertanin
  • Bryan Shalom Sison
  • Catalin Sadagurschi
  • Chale Dodge
  • Cheri Schettl
  • Christina Abbott
  • Christina Tan
  • Craig Leger
  • Cristina Oprisa
  • Dana Dietz
  • David Dalrymple
  • Divna Simeunovic
  • Dominic Prakash
  • Edward Ngubane
  • Elizabeth Moore
  • Fabricio Laguna
  • Fathima Abdul Khadir Suhair
  • Fernando Garcia de la Vega
  • Hao (Lawrence) Dong
  • Harpal Lidder
  • Heather Humphreys
  • Hong Ying Zhang
  • Humayun Zafar
  • Ian Richards
  • Igor Arkhipov
  • ilamathi Selvarajoo
  • Imtiaz Kaderbhoy
  • Jay Ashford
  • Jean-François Pirus
  • Jeffrey Hannan
  • Julie Herring
  • Julie Hockey
  • Kanchana Sridharan
  • Karen Board
  • Karen Diedericks
  • Katherine Leigh
  • Kaustav Das
  • Kevin Bujarski
  • Kokulasingam Vijayasingam
  • Lalit Kathpalia
  • LaTosha Johnson
  • Laura Guy
  • Laxminarayan Mishra
  • Lisa Cuncic-Pegg
  • Lucy Davies
  • Mahmud DeWan
  • Manjith Pillai
  • Mark Heap
  • Marlene Barker
  • Mary Grace Centeno
  • Matt Cloutier
  • Meghana Ranadive
  • Michael Muro
  • Mihaela Popescu
  • Mike Jones
  • Mike Starrs
  • Mirabela Bratu
  • Mohamed Zahran
  • Muthu Chella Bharathi Muthu Seenivasan
  • Naveen Madhava
  • Neevedita Panda
  • Oana Larisa Roman
  • Oliver Nicholson
  • Oludayo Awe
  • Oluwafemi Shawn Ogunseye
  • Oluwakorede Asuni
  • Ozgur Baris Hazir
  • Pankaj Dongre
  • Poorani Srinivasan
  • Pramod Kumar
  • Prasad Kamath
  • Prasanthni Kalyansundaram
  • Pritesh Kumar Khandelwal
  • Rahulkumar Panwar
  • Ramaprasad Rampur
  • Rashmi Hassija
  • Robin Wilson
  • Romeo Keeleong
  • Ryan Folster
  • Saka Saeger
  • Sally-Anne Mitchell
  • Sanjay Kumar
  • Sherri Nowak
  • Srividya Balachandar
  • Stefan Bossuwé
  • Susan Davis
  • Swaminathan Balakrishnan
  • Taras Zakharkiv
  • Tom Tomasovic
  • Toshihiro Shoji
  • Trevor Joubert
  • Vaideeshwaran Srinivasan
  • Vasantha Pakiarajah
  • Venkadesh Narayanan
  • Victoria Cupet
  • Vikas Mathad
  • Vishal Hatmode
  • Vitoryia Aleshko
  • Walter Yu
  • Wes Harris
  • Wilna Coetzee
  • Yuriy Gaiduchok

The following experts generously provided IIBA® with advice and guidance.

  • Ales Stempihar
  • Ana Lucia Pegetti
  • Andres Omar Portillo Dominguez
  • Ghia Lagman
  • Heber Ferraz-Leite
  • Herman Soleminio
  • Irena Jansone
  • Jorge Blas
  • Katrin Rosendahl
  • King Man Wong
  • Kristene Marie Layug
  • Mirche Stefanoski
  • Peter Wetzel
  • Piers Bragg
  • Shane Hastie
  • Sharon Kong
  • Sherri Nowak
  • Tarig Khalid
  • Thomas Barker

The following individuals partnered with and supported stakeholders to provide the framework for content development and delivery:

  • Jas Phul, CBAP, Director, IP and Product Development
  • Catherine Elder, Content Strategist, IP and Product Development
  • Patrick J. McNeill, PMP, CSM, CSPO, Project Manager
  • Danie van den Berg, CBAP, Product Manager, IP and Product Development
  • Maja Golubic Piric, CBAP, PMI-PBA, PSPO, Product Manager, IP and Product Development
The global business analysis community contributed to The Business Analysis Standard. Thank you to all those who participated.

Public Member Review

As an organization, IIBA would like to thank Members of the global business analysis community whose valuable feedback made The Business Analysis Standard possible. In developing business analysis standards, it is crucial to collaborate with both leading experts and Members of the business analysis community. IIBA sincerely appreciates our Members participation in this public review and all feedback received was actioned throughout the review process. As a participant in IIBA’s public review, your contributions are vital to our important work of standards development and producing better business outcomes. Thank you for supporting IIBA’s ongoing commitment to meeting the needs of the evolving business analysis community.