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The Standard
BABOK Guide
BABOK Applied
Agile Extension
Business Data Analytics
Product Ownership Analysis
The Standard
BABOK Guide
BABOK Applied
Agile Extension
Business Data Analytics
Product Ownership Analysis
Preface
Contributors to the Standard
1. Introducing the Business Analysis Standard
2. Understanding Business Analysis
3. Mindset for Effective Business Analysis
4. Implementing Business Analysis
5. Applying Business Analysis Tasks
Business Analysis Task Navigation
Understanding the Task Cards Plan Business Analysis Approach Plan Stakeholder Engagement Plan Business Analysis Governance Plan Business Analysis Information Management Identify Business Analysis Performance Improvements Prepare for Elicitation Conduct Elicitation Confirm Elicitation Results Communicate Business Analysis Information Manage Stakeholder Collaboration Trace Requirements and Designs Maintain Requirements and Designs Prioritize Requirements and Designs Assess Requirements and Designs Changes Approve Requirements and Designs Analyze Current State Define Future State Assess Risks Define Change Strategy Specify and Model Requirements and Designs Verify Requirements and Designs Validate Requirements and Designs Define Requirements Architecture Define Design Options Analyze Potential Value and Recommend Solution Measure Solution Performance Analyze Performance Measures Assess Solution Limitations Assess Enterprise Limitations Recommend Actions to Increase Solution Value
6. Summary
Preface
1. Introduction
2. Business Analysis Key Concepts
3. Business Analysis Planning and Monitoring
4. Elicitation and Collaboration
5. Requirements Life Cycle Management
6. Strategy Analysis
7. Requirements Analysis and Design Definition
8. Solution Evaluation
9. Underlying Competencies
10. Techniques
Introduction 10.1 Acceptance and Evaluation Criteria 10.2 Backlog Management 10.3 Balanced Scorecard 10.4 Benchmarking and Market Analysis 10.5 Brainstorming 10.6 Business Capability Analysis 10.7 Business Cases 10.8 Business Model Canvas 10.9 Business Rules Analysis 10.10 Collaborative Games 10.11 Concept Modelling 10.12 Data Dictionary 10.13 Data Flow Diagrams 10.14 Data Mining 10.15 Data Modelling 10.16 Decision Analysis 10.17 Decision Modelling 10.18 Document Analysis 10.19 Estimation 10.20 Financial Analysis 10.21 Focus Groups 10.22 Functional Decomposition 10.23 Glossary 10.24 Interface Analysis 10.25 Interviews 10.26 Item Tracking 10.27 Lessons Learned 10.28 Metrics and Key Performance Indicators (KPIs) 10.29 Mind Mapping 10.30 Non-Functional Requirements Analysis 10.31 Observation 10.32 Organizational Modelling 10.33 Prioritization 10.34 Process Analysis 10.35 Process Modelling 10.36 Prototyping 10.37 Reviews 10.38 Risk Analysis and Management 10.39 Roles and Permissions Matrix 10.40 Root Cause Analysis 10.41 Scope Modelling 10.42 Sequence Diagrams 10.43 Stakeholder List, Map, or Personas 10.44 State Modelling 10.45 Survey or Questionnaire 10.46 SWOT Analysis 10.47 Use Cases and Scenarios 10.48 User Stories 10.49 Vendor Assessment 10.50 Workshops
11. Perspectives
1. Introduction
2. The Agile Mindset
3. Analysis at Multiple Horizons
4. Strategy Horizon
5. Initiative Horizon
6. Delivery Horizon
7. Techniques
1. Purpose of this Document
2. Evolving Product Ownership to POA
3. Understanding Product Ownership Analysis
4. Agile Product Management
5. The POA Framework
6. POA Techniques
Home Browse Tasks Scenarios Search

4. Performing Business Analysis

4.3 Foundational Techniques

The Business Analysis Standard

IIBA.org KnowledgeHub The Business Analysis Standard 4. Implementing Business Analysis 4.3 Foundational Techniques
Related Content:
Underlying Competencies
9. Underlying Competencies
The Underlying Competencies chapter provides a description of the behaviours…
Techniques
10. Techniques
The Techniques chapter provides a high-level overview of the techniques…

There are more than 90 business analysis techniques in total, described in the following:

Each technique can be beneficial in the right context to help create the desired value. The global community identified the following as applicable for many different types of initiatives. They are a good starting point for new business analysis professionals:
Backlog Management

The planned approach to record, track, and prioritize the remaining work items

See: Agile Extension to the BABOK Guide, 7.1 Backlog Refinement
Customer Journey Mapping

Visually defining the end-to-end customer experience, including motivations and experience when interacting with the solution

See: Guide to Product Ownership Analysis, 6.4 Customer Journey Map
Data Storytelling

Providing business context or highlighting key insights from data with an engaging narrative to drive better business decisions

See: Guide to Business Data Analytics, 3.7 Data Storytelling
Process Analysis

Analyzing processes for their efficiency and effectiveness and identifying opportunities for creating greater value

See: BABOK Guide, 10.34 Process Analysis
Workshops/Interviews

Collaborating with stakeholders to learn, teach, assess, or review important business information and drive the desired value

See: BABOK Guide, 10.50 Workshops, and BABOK Guide, 10.25 Interviews
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4.2 Approaches to Your Work
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4.4 Understanding Requirements and Designs

'How do I' Scenarios

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Confirm the Information That Has Been Captured

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Manage Logistics for Elicitation Activities?

View these videos by Giorgos Sioutzos and download the reference sheet to…