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BABOK Guide
BABOK Guide
Preface
10. Techniques
Introduction 10.1 Acceptance and Evaluation Criteria 10.2 Backlog Management 10.3 Balanced Scorecard 10.4 Benchmarking and Market Analysis 10.5 Brainstorming 10.6 Business Capability Analysis 10.7 Business Cases 10.8 Business Model Canvas 10.9 Business Rules Analysis 10.10 Collaborative Games 10.11 Concept Modelling 10.12 Data Dictionary 10.13 Data Flow Diagrams 10.14 Data Mining 10.15 Data Modelling 10.16 Decision Analysis 10.17 Decision Modelling 10.18 Document Analysis 10.19 Estimation 10.20 Financial Analysis 10.21 Focus Groups 10.22 Functional Decomposition 10.23 Glossary 10.24 Interface Analysis 10.25 Interviews 10.26 Item Tracking 10.27 Lessons Learned 10.28 Metrics and Key Performance Indicators (KPIs) 10.29 Mind Mapping 10.30 Non-Functional Requirements Analysis 10.31 Observation 10.32 Organizational Modelling 10.33 Prioritization 10.34 Process Analysis 10.35 Process Modelling 10.36 Prototyping 10.37 Reviews 10.38 Risk Analysis and Management 10.39 Roles and Permissions Matrix 10.40 Root Cause Analysis 10.41 Scope Modelling 10.42 Sequence Diagrams 10.43 Stakeholder List, Map, or Personas 10.44 State Modelling 10.45 Survey or Questionnaire 10.46 SWOT Analysis 10.47 Use Cases and Scenarios 10.48 User Stories 10.49 Vendor Assessment 10.50 Workshops
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3. Mindset for Effective Business Analysis

3.2 The Way to Think About Business Analysis

The Business Analysis Standard

IIBA.org KnowledgeHub The Business Analysis Standard 3. Mindset for Effective Business Analysis 3.2 The Way to Think About Business Analysis

Business analysis is a human-centred, creative process aimed at achieving desired outcomes and driving organizational change. It involves maintaining an open mind, selecting appropriate techniques, processes, and tools, and ensuring competency coverage within teams to create value effectively.

Applying the BACCMTM helps develop and share information about the outcome to be created. Shared values help drive this work. They include:

  • Respect
  • Courage
  • Collaboration
  • Ethics
  • Curiosity
  • Continuous learning
  • Improvement
  • Customer focus
  • Value maximization

A flexible, adaptable mindset supports the work of:

  • Influencing strategy
  • Empathizing with real customers
  • Changing processes
  • Engaging stakeholders within the business ecosystem
  • Driving feedback and learning based on evidence
  • Leveraging technology to implement and support the changes needed
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3.1 The Importance of Mindset
Next:
3.3 Business Analysis Principles

'How do I' Scenarios

Identify what needs to Be Done

Start with the Introduction to Analysis Approach video. Get a good...

Confirm the Information That Has Been Captured

Check out the downloads so you're clear on meeting do's and don'ts, learn...

Manage Logistics for Elicitation Activities?

View these videos by Giorgos Sioutzos and download the reference sheet to…

Talk and communicate to executives?

If you want to learn about communicating and influencing, as well as barrier...

Know When to Verify vs. Validate Requirements?

Making sure you have the right requirements is critical for success…

Understand business rules and business processes?

Understanding roles, processes and business rules will set the foundation for…

Manage Different Types of Requirements

Four requirement categories are explained in the introduction video. Download the...

Capture Key Requirements

Follow this approach for capturing key requirements. Watch the video and...

Describe User System Interactions

Start with the introduction video and follow that with the scoping video and...

Determine Who Should Be Involved

People can be the most challenging aspect of any initiative. It's imperative...

Understand Today's Business Processes

Try the four step approach. Then download the narrative and example for a real-world...