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BABOK Guide
BABOK Guide
10. Techniques
Introduction 10.1 Acceptance and Evaluation Criteria 10.2 Backlog Management 10.3 Balanced Scorecard 10.4 Benchmarking and Market Analysis 10.5 Brainstorming 10.6 Business Capability Analysis 10.7 Business Cases 10.8 Business Model Canvas 10.9 Business Rules Analysis 10.10 Collaborative Games 10.11 Concept Modelling 10.12 Data Dictionary 10.13 Data Flow Diagrams 10.14 Data Mining 10.15 Data Modelling 10.16 Decision Analysis 10.17 Decision Modelling 10.18 Document Analysis 10.19 Estimation 10.20 Financial Analysis 10.21 Focus Groups 10.22 Functional Decomposition 10.23 Glossary 10.24 Interface Analysis 10.25 Interviews 10.26 Item Tracking 10.27 Lessons Learned 10.28 Metrics and Key Performance Indicators (KPIs) 10.29 Mind Mapping 10.30 Non-Functional Requirements Analysis 10.31 Observation 10.32 Organizational Modelling 10.33 Prioritization 10.34 Process Analysis 10.35 Process Modelling 10.36 Prototyping 10.37 Reviews 10.38 Risk Analysis and Management 10.39 Roles and Permissions Matrix 10.40 Root Cause Analysis 10.41 Scope Modelling 10.42 Sequence Diagrams 10.43 Stakeholder List, Map, or Personas 10.44 State Modelling 10.45 Survey or Questionnaire 10.46 SWOT Analysis 10.47 Use Cases and Scenarios 10.48 User Stories 10.49 Vendor Assessment 10.50 Workshops

2. Understanding Business Analysis

2.5 Outcomes and Value Creation

The Business Analysis Standard

Every organization strives to create desired outcomes that deliver important benefits. Value is discovered throughout the initiative when benefits are delivered as efficiently and effectively as possible. At a strategic level, this is driven by sound decisions that position the organization for future success. Tactical execution and the ongoing journey of operational excellence help create value along that path to the desired outcomes. Value is often created through managing initiatives that work together to address organizational challenges and to capitalize on opportunities. This helps evolve the organization to its desired outcomes, which is often represented by a combination of described future states through individual components of work.

Business analysis is critical to all organizational work, including at the strategic, tactical, and operational levels. Selected business analysis techniques, practices, methods, approaches, and competencies combine to create value throughout the organization, over various timeframes and for a variety of stakeholders. This can also be viewed from the lens of the three horizons described in the Agile Extension to the BABOK Guide. Here, the strategy horizon is aligned to creating outcomes at the strategic level. Both the initiative horizon and delivery horizon focus on creating desired outcomes at the tactical and operational levels.

Effective business analysis plays a crucial role in helping create value as we work toward the desired outcomes. It includes:

  • Understanding organization strategy
  • Clarifying business problems and opportunities
  • Communicating desired outcomes
  • Translating business needs into requirements and designs
  • Identifying the potential value to be created
  • Discovering, interpreting, and communicating business information
  • Understanding the context to share knowledge and drive insights
  • Identifying and assessing impacted stakeholders
  • Helping teams assess trade-offs and prioritize value creation
  • Supporting the development of high-value solutions
  • Driving teams toward desired business outcomes
In this way, business analysis drives informed decision-making and optimizes value creation throughout an organization's journey to achieve desired outcomes.