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10.35 Process Modelling
Process models describe the sequential flow of work or activities. A business process model describes the sequential flow of work across defined tasks and activities through an enterprise or part
10.40 Root Cause Analysis
Root cause analysis is a systematic examination of a problem or situation that focuses on the problem's origin as the proper point of correction rather than dealing only with its effects.
10.41 Scope Modelling
Scope models are commonly used to describe the boundaries of control, change, a solution, or a need.
10.42 Sequence Diagrams
A sequence diagram shows how processes or objects interact during a scenario. The classes required to execute the scenario and the messages they pass to one another (triggered by steps in the use
10.48 User Stories
User stories capture the needs of a specific stakeholder and enable teams to define features of value to a stakeholder using short, simple documentation.
Key Concepts
The Business Analysis Key Concepts chapter includes information that provides a foundation for all other content, concepts, and ideas within the BABOK® Guide. It provides business analysts with
2.2  Key Terms
The BABOK® Guide describes and defines business analysis as the practice of enabling change in an enterprise by defining needs and recommending solutions that deliver value to stakeholders
3.2  Plan Stakeholder Engagement
The purpose of Plan Stakeholder Engagement is to plan an approach for establishing and maintaining effective working relationships with the stakeholders.