Preparing your team for a customer experience (CX) transformation is an essential ... know about customers and their experiences. Then, develop and enforce new policies concerning the customer-centric
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A business analysis professional can help mitigate some of the business damage done by ... have the technology in place to accommodate new developments in tech and digital services. A business analysis
Consider this scenario, you have been assigned a new client project. Now this project comes with ... of which are long pending. There is a divide developing: the usual one. The divide that separates those